2016年11月17日 星期四

為校園安全功能做準備(三)


在計資中心專案小組將中興大學校園範圍邊界在Google我的地圖做完整的繪製,其中也標示了校園內既有的緊急報案亭位置(任何單位或個人若有需要就請自行於該圖下載KML開放資料)。






在這個計畫開發的校園安全APP上線之初,仍會持續讓緊急報案亭機制運作,所以在APP仍要提供相關資訊,像是功能介紹與使用步驟以及駐警隊作業流程。(不過,緊急報案亭的分佈密度不足及使用者不熟悉操作都是在國外相關文章常被檢討的問題,所以長遠來看還是會由APP功能完全取代緊急報案亭用途。)







不過,校園安全APP上絕對不會只是將既有圖文呈現出來,而是讓APP的操作程序就符合作業流程。像是在駐警隊端使用的APP,最後有一道程序要提示使用者是否需要請求支援或治安單位協助,必須符合本校的校園安全通報流程。譬如:若為有關學生安全的事件,應一併通報教官室、生輔組,所以會在APP呈現這兩個單位的聯絡窗口資訊以便進行聯繫。若是有關消防安全的事件,應一併通報總務處營繕組、環安中心,所以會在APP呈現這兩個單位的聯絡窗口資訊以便進行聯繫

  • 校園安全通報網受理窗口:
    陳靜欣小姐 04-22840610
  • 環境衛生安全:
    環安中心 04-22840589 sahc@nchu.edu.tw
  • 工讀安全:
    生輔組 04-22871084 living@dragon.nchu.edu.tw
    健諮中心 04-22840241 counsel@dragon.nchu.edu.tw
    僑輔室 04-22840243 overseas@nchu.edu.tw
  • 消防安全:
    總務處營繕組 04-22873181#276~279
    環安中心 04-22840589 sahc@nchu.edu.tw
  • 餐飲安全:
    健諮中心 04-22840241 counsel@dragon.nchu.edu.tw
    產學營運總中心 04-22840888
  • 交通安全:
    教官室 04-22870885 military@dragon.nchu.edu.tw
  • 學生安全:
    駐警隊 04-22840285(大門口警衛室) 04-22840288(行政大樓辦公室位於1F電梯旁)
    教官室 04-22870885 military@dragon.nchu.edu.tw
    生輔組 04-22871084 living@dragon.nchu.edu.tw
  • 住宿與賃居安全:
    駐警隊 04-22840285(大門口警衛室) 04-22840288(行政大樓辦公室位於1F電梯旁)
    教官室 04-22870885 military@dragon.nchu.edu.tw
    住輔組 04-22840474(男宿服務中心) 4-22840612(女宿服務中心) dormitory@dragon.nchu.edu.tw
  • 性別平等事件:
    性平申訴信箱 sexual_harass@dragon.nchu.edu.tw  04-22840610



更進一步,在駐警隊端使用的APP,最後程序若需要請求治安單位協助,則必須符合本校的報案標準作業流程。計資中心專案小組已經與駐警隊取得單位緊急窗口聯絡人名單的欄位格式,在系統設計上將規劃資料庫的對應欄位,提供後台由駐警隊上傳並維護名單(計資中心人員不會經手)。這些聯絡資訊將限制只有駐警隊 APP 可以使用,可以在處理緊急事件時,通知處理流程中需要通報的單位(無法隨意瀏覽整份聯絡資訊),並按下直接撥號,每次的操作都會留下記錄,誰在什麼時候查詢過哪些單位及聯絡窗口資訊,這些查詢記錄連同緊急事件處理回報記錄一併儲存在資料庫,可做為後續稽核依據並防止被濫用。






至於若處理電梯、消防緊急事件及水電故障事件,必然要將該作業流程納入駐警隊端使用的APP之操作程序。

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